One of the most interesting and enterprising trends in the dining scene to come out of this trying time is the explosion of ghost kitchens. While the concept isn't completely new, ghost kitchens have really found their place in Chicago over the last six months as stay-at-home orders and heavy dining restrictions pushed restaurants to get creative with how they handle delivery and takeout orders. In essence, ghost kitchens allow restaurants to operate in a shared space without direct customer interaction – there's no dining room, waitstaff, or cashiers. Rather, there's a contactless customer model in which restaurants focus on delivery and takeout only, typically through apps such as DoorDash and UberEats. Restaurants can save money by operating in a limited capacity, and customers benefit from the model as they can access food from a variety of restaurants in one order.
In Chicago, we've seen various ghost kitchens enter the scene, including the super-popular Epic Kitchens (one of my personal favorites!). Epic Kitchens hosts several restaurants that are new to the Chicago scene, along with a few that had previously closed their standalone locations and left the city, but came back into the market with the opening of the ghost kitchen. As of now, Epic Kitchens is home to eight unique restaurants, including FreshBeets, Pokeworks, Butterfry Kitchen, and 800 Degrees.